Terms & Conditions

Welcome to Gaurra Silk. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website.

1. General

Gaurra Silk operates an online retail store offering clothing, sarees and related fashion products.

By using this website, you confirm that the information you provide is accurate and that you have the legal capacity to enter into a purchase transaction.

2. Product Information

We make reasonable efforts to display our products, images, colours, sizes and descriptions as accurately as possible.

However, actual product colours may vary slightly depending on your device screen, lighting conditions and photography.

Minor variations in fabric texture, colour, weave or finish may occur because of the nature of textile products.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product description or other errors where necessary.

Any applicable taxes, shipping charges or other charges will be displayed during the purchasing process where applicable.

4. Orders

When you place an order, you agree to provide accurate and complete information.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or another available communication method.

An order may be cancelled by us in circumstances including:

• Product availability issues

• Incorrect pricing or product information

• Suspected fraudulent activity

• Incorrect customer information

• Circumstances beyond our reasonable control

If we cancel an order after payment has been received, the applicable amount will be refunded through the relevant payment method.

5. Payment

Payments may be processed through third-party payment gateways.

By submitting a payment, you authorize the applicable payment provider to process the transaction.

Gaurra Silk does not intentionally store complete card details.

6. Shipping

Orders are shipped to the address provided by the customer during checkout.

Customers are responsible for providing a complete and accurate shipping address and contact number.

Once an order has been handed over to the shipping partner, delivery may be affected by circumstances outside our control, including weather, natural disasters, transportation delays, strikes or other unforeseen events.

Please refer to our Shipping & Delivery Policy for additional information.

7. Returns and Refunds

Returns, exchanges and refunds are subject to our Return & Refund Policy.

Please review that policy before placing an order.

8. Intellectual Property

All website content, including text, photographs, graphics, logos, designs, product images and branding, belongs to or is used by Gaurra Silk and may not be copied, reproduced, modified or distributed without prior written permission.

9. Website Use

You agree not to:

• Use the website for unlawful purposes

• Attempt to interfere with website security

• Submit false or misleading information

• Copy or misuse website content

• Attempt unauthorized access to our systems

10. Limitation of Liability

Gaurra Silk will make reasonable efforts to provide accurate information and reliable services.

However, we are not responsible for losses caused by circumstances beyond our reasonable control, including third-party shipping delays, technical failures, natural disasters or other force majeure events.

Nothing in these terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

12. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the competent courts having jurisdiction over the relevant matter.

13. Contact

For questions regarding these Terms & Conditions:

Gaurra Silk
House No. 66, Sector-A, Defence Colony
Ambala Cantt, Haryana – 133001, India

Email: gaurrasilk@gmail.com
Phone: +91 8708383824